Privacy Policy

Itre values your privacy and complies with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website itre.ee. By using our website, you agree that we collect and use your data in accordance with this privacy policy.

This privacy policy aims to explain what data we collect, how we use it, and your rights in protecting your data. The policy applies only to our website and its visitors and does not extend to data collected through other channels.

Your data processor is Itre

Email: info@itre.ee

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on May 25, 2018.

Data Collection and Use

What Data We Collect

The information we collect includes both data that you knowingly and actively provide when using our services or participating in campaigns, as well as all information that your devices transmit when accessing our products and services.

Our collected data includes:

• Information you knowingly share with us when using our services or campaigns
• Information automatically transmitted by your devices when accessing our website

Your personal data may reach us in the following ways:

• When you contact us via phone, email, or online chat
• When you browse the website itre.ee
• When you comment, like, or share a post on our social media account
• When you subscribe to our newsletter
• When you comment on posts on our website

Types of Data Collected
Personal Data

We ask for personal information only when necessary to provide you with a service. When you contact us or visit our website, you may share the following information with us:

• First and last name
• Personal identification code
• Email address
• Postal address, country, county, city
• Phone number
• Chat history between you and us
• Information about your web browser and IP address

Log Files

Our website itre.ee stores log files about its visitors. The collected information may include:

• Type of device used
• Internet Protocol (IP) address
• Browser type
• Internet service provider (ISP)
• Date and time of website visit
• Entry and exit pages, and number of clicks

Log file information is used for trend analysis, website administration, visitor activity monitoring, and demographic data collection. The obtained data is not intended to identify individuals and does not allow for identification.

Cookies

Like most websites, itre.ee uses “cookies.” A cookie is essentially a text file stored on the user’s device when visiting a website. Cookies determine and store preferences, regional settings, service usage choices, and more.

If desired, you can disable cookies in your browser settings, but this may disrupt the service provided to you.

Cookies are divided into persistent and session cookies:

• Persistent cookies remain on your computer or mobile device even after closing the browser or computer.
• Session cookies are deleted immediately after closing the browser.

Cookies are categorized based on their purpose:

• Necessary Cookies – Session cookies that enable the use of services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide the desired services.
• Notification Cookies – These cookies detect whether users have accepted the use of cookies on the website.
• Functionality Cookies – These cookies allow your browser to remember choices made while using the website, such as saving login details or language preferences. The purpose of these cookies is to provide a personalized experience and avoid re-entering preferences.

How We Use Data

The collected information may be used for various purposes, including:

• Maintaining, managing, developing, personalizing, and expanding our website
• Collecting statistics to offer better services and/or promotions and to understand and analyze visitor behavior
• Identifying you via phone, message, or email
• Sending you information and requesting feedback on our services
• Preventing fraud and protecting our website
• Enabling us to contact you through your social media account
• Allowing us to read chat history to expedite relevant advice
• Improving our service quality and providing more efficient browsing solutions
• Developing new products, services, or improving their functionality
• Facilitating and accelerating interactions with us when you contact us
• Other purposes such as data analysis, research of trends, and evaluating the effectiveness of our marketing campaigns

When We May Share Your Data

• We may share or transfer your personal data in connection with changes in company ownership, mergers, asset sales, financing, or acquisitions. We will notify you about the transfer of your personal data and if different privacy policy provisions apply.
• We may share your data with our partner companies, requiring them to comply with this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners, or companies owned by us.
• We may share your data with business partners to offer you specific products, services, or campaigns.
• We may disclose your personal data for any other purpose with your consent.
• We are required to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect potential violations related to our service usage, and ensure user safety.

Retention of Your Personal Data

The company retains your personal data only as long as necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to fulfill our legal obligations (for example, if we need to keep your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are typically retained for a shorter period, except in cases where the data is used to enhance security, improve service functionality, or where we are legally obligated to retain this data for an extended period.

Processing of Children’s Data

None of our products or services are directed at children under 13, and we do not knowingly collect data from children under 13. If we suspect that we have processed data from a person under 13, we will remove that individual from all our databases.

Your Rights to Protect Your Data

You always have the right to not share your data with us, understanding that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you unfairly because of it. If you provide us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data collected about you.

Even if you have previously consented to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to stop communicating with us and request that we remove your data from our databases. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us at info@itre.ee.

GDPR Data Protection Rights

Every user has the right to:

• Access – You have the right to request copies of your personal data.
• Rectification – You have the right to request corrections of inaccurate data
• Erasure – Under certain conditions, you have the right to request the deletion of your personal data.
• Restrict Processing – Under certain conditions, you have the right to request the restriction of processing your personal data.
• Object to Processing – Under certain conditions, you have the right to object to the processing of your personal data.
• Data Portability – Under certain conditions, you have the right to request that we transfer the collected data to a third party or directly to you.

Privacy Policy Updates

We reserve the right to make changes to this privacy policy as necessary. When the privacy policy is updated, we will modify the document update date at the bottom. If you continue to visit and use our website after the privacy policy update, we consider this as your silent consent to the changes.

Last updated: 06/02/2025